Terms and cancellation policy
Last updated 6 November 2026
These terms apply when you book Cape Villa directly on capevilla.gr. Bookings made on Airbnb or Booking.com follow the terms of that platform.
Who we are
CAPE ΜΟΝΟΠΡΟΣΩΠΗ Ι.Κ.Ε., Thesi Faros, Pounta Zeza, 195 00 Lavrio, Attica, Greece. General Commercial Registry (G.E.MI.) no. 159712503000. Short-term rental registry number (AMA) 00001220341. Email info@capevilla.gr, phone +30 694 160 0695.
Booking and payment
- The price shown when you choose your dates is the full price of the stay, including cleaning. There are no booking fees.
- To book, you pay a 30% deposit by card on Stripe's secure checkout. Your card details go to Stripe and are never seen by us.
- We confirm your booking by email, usually within minutes. Your booking is binding from the moment you receive this confirmation. In the rare case we cannot confirm, the payment is released and you are not charged.
- The balance is due 30 days before check-in. We email you a secure Stripe link for it. If you book less than 30 days before check-in, you pay the full amount when you book.
- If the balance is not paid by the due date and is still unpaid 7 days after we remind you, we may cancel the booking. The cancellation policy below then applies.
- We issue the legally required receipt or invoice for every payment.
Cancellation by you
Our policy follows the strict cancellation policy used on Airbnb, adjusted to payment by deposit and balance.
| When you cancel | What you get back |
|---|---|
| Within 24 hours of booking, if check-in is at least 7 days away | Everything you paid |
| Up to 15 days before check-in, after the first 24 hours | We keep 50% of the total price and refund anything you paid above that. If you have only paid the 30% deposit, the deposit is kept and nothing more is due. |
| Less than 15 days before check-in, if you do not arrive, or if you leave early | No refund |
To cancel, email info@capevilla.gr with your booking reference. The time of your email counts as the time of cancellation. Refunds go back to the card you paid with, through Stripe, and usually appear within 5 to 10 days.
If you want to change your dates, ask us. We will do our best to move your booking if the new dates are free, but a change is not guaranteed.
Cancellation by us
If we have to cancel your booking for any reason, you get back everything you paid, in full. We will tell you as early as possible and help you find alternative accommodation if we can.
No right of withdrawal
Under EU consumer law (Directive 2011/83/EU, Article 16(l)) and Greek law, the 14-day right of withdrawal does not apply to accommodation booked for specific dates. Cancellations follow only the policy above.
Travel insurance
We recommend travel insurance that covers cancellation, especially for bookings made well in advance.
House rules
- Check-in from 15:00, check-out by 11:00. We meet you at the house on arrival.
- The villa sleeps up to 13 guests. Only guests named in the booking may stay overnight.
- Parties and events are allowed only with our written agreement in advance.
- Please keep noise down between 23:00 and 08:00 out of respect for the neighbours.
- Smoking is allowed only outdoors.
- Pets are welcome only with our agreement in advance.
- The pool and the jacuzzi have no lifeguard. Use them at your own risk. Children must be supervised by an adult at all times. Please do not bring glass into the pool area.
- The kayaks and snorkelling gear are for use at your own risk, in calm weather and by confident swimmers only.
- Please leave the house in a reasonable state. Normal cleaning is included in the price.
Damage and liability
You are responsible for damage caused during your stay by you or your guests, beyond normal wear and tear. Please tell us about any damage straight away. We may ask you to pay the reasonable cost of repair or replacement.
We are not responsible for loss of or damage to your personal belongings, or for interruptions of water, electricity, internet or other services that are outside our control. Nothing in these terms limits liability that cannot be limited by law.
Law and disputes
These terms are governed by Greek law. If something goes wrong, please contact us first and we will try to solve it. Any dispute that cannot be solved this way falls under the courts of Athens, without affecting any rights you have as a consumer under the law of your country.